Deadline:
As soon as possible
Location(s)
Netherlands
Rotterdam, Zuid-Holland
Overview
HousingAnywhere is Europe’s largest mid-term rental platform, covering over 125 cities across Europe and several in the US. With Kamernet and Studapart under its umbrella, HousingAnywhere empowers people to live wherever and however they choose.
Through our advanced online platforms, which together attract over 30 million users annually, we connect young professionals and students directly with accommodation providers. Our team of 250 professionals is dedicated to helping tenants find comfort and peace of mind in their rental search, whether they're looking for a home across the globe or just across town.
Details
Your Team
You will be joining the Booking Operations & Support department which consists of around 40 team members working in 3 different teams. We are fully focused on providing excellent service to our clients by being the face of the business, handling their inventory and ensuring positive customer experiences.
Your Role and Impact
You will join one of the 3 teams and will play an essential role in ensuring a seamless experience for our clients and tenants. Your responsibilities:
- Manage client communications and respond promptly to all inquiries.
- Guide potential tenants with clear, personalized information.
- Keep client profiles and documents accurate and up to date.
- Support clients before and after bookings with proactive solutions.
- Collect and share feedback to improve our product and services.
- Partner with the Sales team to ensure an exceptional client experience.
- Provide consultative support tailored to each client’s region and needs.
- Proactively reach out to clients to assist with bookings.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Your Profile
We are looking for individuals who want to own their role and grow their skills. You are:
- Strong communicator with excellent interpersonal skills. You’re confident in making outbound calls and engaging with clients directly.
- Comfortable with repetitive tasks when needed, understanding their impact on the bigger picture.
- Strong sense of ownership and proactivity. You take responsibility and deliver results.
- Interested in sales and eager to develop your commercial mindset.
- A team player who thrives in a collaborative environment.
- Energetic, optimistic, and open to new challenges.
- Highly detail-oriented, nothing slips past you!
- You speak English on a native/fluent level.
Dates
Deadline: As soon as possible
Cost/funding for participants
The internship allowance is €700 per month.
What's in it for you?
- Commuting costs covered for travelling between the office and your home address.
- Personal equipment: company laptop, keyboard, mouse and headset.
- Enjoy 12 vacation days to recharge and unwind!
- Start your internship with a dedicated onboarding programme alongside other interns.
- Pet-friendly office in Rotterdam city centre, hosting 190+ international colleagues.
- Fun team-building activities and after-work drinks every Friday.
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
